2 books · B1–B2
Learn Real English for Customer Service
New: the online English for Customer Service course with 48 marked quizzes and 1,017 questions.
English for customer service and contact centres: how experienced agents handle real calls, chats, emails, complaints and refunds in English, and the 480 words and phrases they use every day. Each book has model answers, exercises and a full answer key.
Which should I buy?
| Option | Price | What you get | Best if |
|---|---|---|---|
| Ebook in the Kognixr shop | €9.99 | EPUB, instant download, read on any device | You want to start today |
| Online course: English for Customer Service B1–B2 | €49 | Lessons, auto-marked quizzes, certificate, 2 lessons free | You want guided practice and to see your progress |
| All-Access | €179 | All 10 English courses for €179 instead of €450 | You want every English course |
- New English for Customer Service & Call Centres B1–B2 Phone Calls, Live Chat, Emails, Complaints, Refunds and More — with Model Answers and Answer Key Ebook €9.99
- New Customer Service Vocabulary in Real Life B1–B2 480 Words and Phrases for Calls, Chat, Email, Complaints and Refunds — with Exercises and Answer Key Ebook €9.99
